Got Questions, We've Got Answers

Who can use Continue to Give?

Continue To Give is designed for anyone looking to raise money online. A valid bank account in the USA or Canada is required.

• Non-Profits
• Churches
• Synagogues
• Missionaries
• Mission Organizations
• Personal Fundraisers

What features/tools are included?

We offer the most popular methods of giving: Text Giving; Kiosk Giving; Mobile App Giving; Giving Terminal, QR-Code Giving, Peer to Peer Fundraising Pages, Facebook Giving.

Is Continue To Give secure?

Yes, our development team adheres to strict PCI compliant policies and rules.

Is your contract long term?

No, we offer our service on a month by month basis.

Will I have to pay an annual fee?

No

Is there a set-up fee?

No

Will we need to obtain our own merchant account before registering for the software?

No, we work with directly with a payment processor to bring you such low fees. Our registration process will guide you with setting-up your merchant account.

What information do we need to provide to sign up?

You will need to fill out an application and include a voided check or bank letter, social security number or EIN, photo ID, and 501(c)(3) status document (if applicable).

How long does it take to get signed up?

Our registration process takes about 10-20 minutes. However, the merchant account, assuming all of the information required on the application along with the associated documents, the approval process is generally completed within 5-7 days.

What Credit/Debit cards can be accepted through Continue to Give and their services?

All major card companies are accepted. Visa, Mastercard, Discover, and American Express.

Does Continue to Give offer an echeck option?

Yes, we do offer ACH processing as an option, through our ACH processing partner. Donors will be able to donate simply by entering in their bank routing and account information.

Why are there transaction fees?

Anytime a credit card is processed, the credit card companies charge a fee. There is no way around this, but we work directly with the credit card processor to bring you very low rates.

Also note, these fees are what fund the expected “Get a 1% cash back on every purchase”

If we could eliminate the fees we would. Know that we do our best to bring you the lowest rates.

Can I continue to use my current management or accounting system?

Yes you can. Continue To Give integrates with some systems such as Community Church Builder, Breeze, Aplos, QuickBooks, Neon, Elvanto and others. We also allow you to export donations at any time to import into your other systems.

Do I need and/or pay for your management and fund accounting system?

No, these are separate application and you do not need to pay for them unless you choose to sign up for and use them.

How difficult is it to set up your giving software?

Our software is virtually a “plug and play” solution that is simple and easy to set up. Our customer service team also provides one-on-one on-boarding support to answer questions and assist with set-up.

Does Continue to Give offer reporting tools?

Yes, we offer a variety of reporting tools that are easy to use. These include monthly itemized summaries, real time reporting, and an excellent batch reporting system that tells the organization which donors are a part of each deposit made into the bank account.

Can we track each donation by specific giving categories?

Yes, both the church and the giver can see donations by week/by category and cumulatively.

Is there year-end reporting?

Yes, a template is included to print out year-end statements in an easily mailable format.

How much does it cost?

Our pricing varies by the pricing option that you choose.

Missionaries

As a missionary with a supporting organization. To use this option your supporting organization must be signed up and using Continue to Give. With this option, all the funds you raise will go directly to your organization, your donors get a tax-deductible receipt, and your organization is responsible for sending you the money you raised.

*If your supporting organization has not started using Continue to Give, help us get in contact with them and we will help them get set-up. If this is not an option, please consider signing up as an Individual Fundraiser.

Individual Fundraisers

Individual fundraisers will not need to get a merchant account. Individuals are able to sign up and use Stripe, Inc. All funds donated to an individual are processed via Stripe, Inc. and are resolved directly between the individual and Stripe, Inc.

Donors

Donors can give anywhere at any time in any amount.

Have access to their donations on our site by logging in with the emailed use to make a donation.

Can download our Giver’s App to view donations, manage recurring donations, update contact and/or payment information.